lean education

Three Options for Deploying Lean Education within Your Organization

Posted on Leave a commentPosted in Culture

When rolling-out a new strategy, a process change or even something as culture-shifting as lean education, there are several options to consider regarding the method used to educate the intended audience. I’ve observed several types of deployment, and it is my belief that they all can serve a purpose. No one method is right or […]

leadership engagement

Leadership Engagement: 3 Pitfalls to Avoid and the Tools to Use to Avoid Them

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Your Team’s Process Improvement Effort is NOT Viewed as Integral to Achieving the Bigger Picture:  I’ve seen multiple organizations present their quality or process improvement functions as integral to improving the patient experience and reducing inefficiencies within the operation.  The same leaders will shy away from publicly supporting team efforts and making tough decisions to […]

Hut,Hut,Hike! 3 Takeaways from Football's Playbook About Standard Work

Hut,Hut,Hike! 3 Takeaways from Football’s Playbook About Standard Work

Posted on Leave a commentPosted in Featured Article, Lean Tools

Football.  That one word evokes many different thoughts and emotions…Anticipation. Excitement. Fall Saturday’s. Tailgating. Loyalty. Teamwork. Standard Work. Wait. What? Football teams use standard work in the form of the playbook. It details where everyone is positioned on the field and what their role is in each play. One of the key elements of any Lean Management System is Standard Work. […]

Daily Management System

Daily Management System

Posted on Leave a commentPosted in Lean Tools, Management System

Drucker defines control as, “in the task of a manager, controls are purely a means to an end; the end is control”. He also says, “If we deal with a human being in a social institution, controls must become personal motivation that leads to control”.*  An effective daily management system creates the personal motivation that Drucker […]

Waiting on Cookies ‘n Cream: My Experience with Level Loading in Healthcare

Posted on 1 CommentPosted in Featured Article, Medical Practice

If you’re from the southern region of the United States, then I’m sure you’ve heard the story of Blue Bell ice cream and the reasons why it had to halt production earlier this year. Blue Bell carries quite the following, and several friends of mine eagerly awaited the return of this Texas treasure. My favorite […]

Four Indicators Your Lean Effort is NOT Creating a Culture Shift

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1. People are saying, “We’ve tried this before.”: Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement Lean, Six Sigma, Balanced Scorecard, WorkOut & other process improvement methodologies trying to change the culture. One of the most common phrases I hear when working […]