leadership rounds

5 Steps to Effective Leadership Rounding

Posted on Leave a commentPosted in Culture, Lean Tools, Management System

Any change in process in the work place will require a level of effective leadership rounding to ensure the new ways of operating are carried out. Mark Graban talk about this concept here, in this article on his Lean Blog titled, “Managing with Red/Green Charts is Like Driving By Looking at the Rear-View Mirror“.  Managing by result […]


Productivity Improvement: What Side of The Equation Has Your Focus?

Posted on Leave a commentPosted in Culture, Healthcare, Lean Tools, Management System

Lately, I’ve been working on productivity improvement with hospital teams within their operations.  The basic concept of productivity improvement is the team has to do the same amount of work or more with less resources to be more efficient.  Use the following equation to calculate productivity within a department: Productivity = Worked Hours divided by […]


Four Indicators Your Lean Effort is NOT Creating a Culture Shift

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1. People are saying, “We’ve tried this before.” Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement any number of process improvement methodologies trying to change the culture. One of the most common phrases I hear when working with a new organization on a Lean transformation […]

The 8 Lean Wastes in Healthcare

Posted on Leave a commentPosted in Featured Article, Management System

Below are some examples of how each of the 8 Lean wastes in healthcare may appear.  Reviewing this list will help you identify lean waste within your own workplace.  From personal experience, I can tell you that it is important to prepare your mindset when first conducting a lean waste walk. Prepare yourself to ask “why” […]

Daily Management System

Daily Management System

Posted on Leave a commentPosted in Lean Tools, Management System

Drucker defines control as, “in the task of a manager, controls are purely a means to an end; the end is control”. He also says, “If we deal with a human being in a social institution, controls must become personal motivation that leads to control”.*  An effective daily management system creates the personal motivation that Drucker […]