productivity

Productivity Improvement: What Side of The Equation Has Your Focus?

Posted on Leave a commentPosted in Culture, Healthcare, Lean Tools, Management System

Lately, I’ve been working on productivity improvement with hospital teams within their operations.  The basic concept of productivity improvement is the team has to do the same amount of work or more with less resources to be more efficient.  Use the following equation to calculate productivity within a department: Productivity = Worked Hours divided by […]

Lean

Four Indicators Your Lean Effort is NOT Creating a Culture Shift

Posted on Leave a commentPosted in Culture, Management System

1. People are saying, “We’ve tried this before.” Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement any number of process improvement methodologies trying to change the culture. One of the most common phrases I hear when working with a new organization on a Lean transformation […]

Obamacare Repeal

Obamacare Replacement Should NOT Immediately Follow Repeal

Posted on Leave a commentPosted in Featured Article, Healthcare

There’s been a lot of talk in the media lately about how repeal and replacement of Obamacare won’t be done right unless it’s simultaneously. I think they’re wrong. The rush to replace Obamacare could lead to avoidable mistakes.  Lawmakers must take the time to ensure that the replacement is a viable, long-term solution. It must […]

Burying Your Head in the Sand Doesn’t Work in Times of Change

Posted on Leave a commentPosted in Culture, Featured Article

Burying your head in the sand does not work in times of change.  I’ve worked with many process improvement teams, and the most successful tackle change head on.  They make it a point to acknowledge the challenge ahead and proactively act to limit any negative impact. Here are three reasons why refusing to adapt proactively […]

Lean in Healthcare: Improving a Housekeeping Operation

Posted on Leave a commentPosted in Culture, Featured Article

Find this and other posts of mine at my blog covering lean application in healthcare.  (www.smartleanhealthcare.com) Healthcare is complex.  There are many pressures competing against any organization succeeding in providing a good patient experience; let alone a great one. In my time as a health system executive with oversight for a multi-facility housekeeping operation, I […]

leadership engagement

Leadership Engagement: 3 Pitfalls to Avoid and the Tools to Use to Avoid Them

Posted on Leave a commentPosted in Culture

Your Team’s Process Improvement Effort is NOT Viewed as Integral to Achieving the Bigger Picture:  I’ve seen multiple organizations present their quality or process improvement functions as integral to improving the patient experience and reducing inefficiencies within the operation.  The same leaders will shy away from publicly supporting team efforts and making tough decisions to […]

Four Indicators Your Lean Effort is NOT Creating a Culture Shift

Posted on Leave a commentPosted in Culture

1. People are saying, “We’ve tried this before.”: Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement Lean, Six Sigma, Balanced Scorecard, WorkOut & other process improvement methodologies trying to change the culture. One of the most common phrases I hear when working […]