productivity

Productivity Improvement: What Side of The Equation Has Your Focus?

Posted on Leave a commentPosted in Culture, Healthcare, Lean Tools, Management System

Lately, I’ve been working on productivity improvement with hospital teams within their operations.  The basic concept of productivity improvement is the team has to do the same amount of work or more with less resources to be more efficient.  Use the following equation to calculate productivity within a department: Productivity = Worked Hours divided by […]

Lean

Four Indicators Your Lean Effort is NOT Creating a Culture Shift

Posted on Leave a commentPosted in Culture, Management System

1. People are saying, “We’ve tried this before.” Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement any number of process improvement methodologies trying to change the culture. One of the most common phrases I hear when working with a new organization on a Lean transformation […]

Burying Your Head in the Sand Doesn’t Work in Times of Change

Posted on Leave a commentPosted in Culture, Featured Article

Burying your head in the sand does not work in times of change.  I’ve worked with many process improvement teams, and the most successful tackle change head on.  They make it a point to acknowledge the challenge ahead and proactively act to limit any negative impact. Here are three reasons why refusing to adapt proactively […]

Lean Tool: Circle of Work Analysis to Identify Quantify Waste

Posted on Leave a commentPosted in Featured Article, Lean Tools

I define the lean tool known as a Circle of Work analysis as the observation of multiple workflows within a workplace all impacting a single value stream.  This is done for the purpose of capturing data about the amount of waste existing in a given set of processes.  The process for capturing the data is […]

leadership engagement

Leadership Engagement: 3 Pitfalls to Avoid and the Tools to Use to Avoid Them

Posted on Leave a commentPosted in Culture

Your Team’s Process Improvement Effort is NOT Viewed as Integral to Achieving the Bigger Picture:  I’ve seen multiple organizations present their quality or process improvement functions as integral to improving the patient experience and reducing inefficiencies within the operation.  The same leaders will shy away from publicly supporting team efforts and making tough decisions to […]