Four Indicators Your Lean Effort is NOT Creating a Culture Shift

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1. People are saying, “We’ve tried this before.”: Flavor-of-the-month efforts come and go. There are many organizations in healthcare that you’ve never heard of that have tried to implement Lean, Six Sigma, Balanced Scorecard, WorkOut & other process improvement methodologies trying to change the culture. One of the most common phrases I hear when working […]